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Our Experience with User Experience: Exploring Staffing Configurations to Conduct UX in an Academic Library
(2015-10-13)
A research project was undertaken by a university library system to develop a sustainable user experience strategy. A task force was convened to conduct a pilot project with members from both libraries in the system to ...
Making a List and Checking it Twice: Creating a Sustainable Future in User Experience
(2015-03-27)
A ten-person task force assessed staffing responsibilities, guidelines, processes, and data gathering procedures for user experience (UX) for a library system. Multiple models for carrying out UX in a library were tested ...
Connect with your Users: Usability Testing and How User Experience May Actually Work for You
(2016-08-15)
For a library, User Experience (UX) refers to studying the emotions and attitudes of its users regarding the library building, website, or services. This can be executed through usability testing, which allows you to truly ...