Browsing by Subject "user experience"
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Connect with your Users: Usability Testing and How User Experience May Actually Work for You
(2016-08-15)For a library, User Experience (UX) refers to studying the emotions and attitudes of its users regarding the library building, website, or services. This can be executed through usability testing, which allows you to truly ... -
User centric metrics for a realistic assessment of broadband services
(2023-10-11)Past broadband adoption initiatives underscored common wisdom: “We cannot manage what we cannot accurately measure”, “Trust but verify”. Self-reported Federal Communications Commission data has been notoriously unreliable ...