Lewis, Janice2009-12-292011-05-162009-12-292011-05-162009-08-31 http://hdl.handle.net/10342/2177PowerPoint presentation analyzing the results of the Spring 2009 LibQUAL+ survey at East Carolina University and comparing results with those from the 2003 and 2007 surveys.en-USLibQual+AssessmentService qualityAcademic Library ServicesPresentation