Improving Patient and Family Experience in Level One Post Anesthesia Care Unit
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Date
2022-04-25
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Authors
Chen, Pei-Chun
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Abstract
Historically speaking, post-anesthesia care units (PACU’s) have been closed off to visitation.
However, several studies on the patient experience of care that demonstrates that family
visitation in PACU not only increases patient and family satisfaction, but also decreases their
anxiety. The purpose of this project was to improve family outcomes by implementing family
visitation in the PACU, utilizing two new valid survey items in the Consumer Assessment of
Healthcare Providers and Systems Outpatient and Ambulatory Surgery survey (CAHPS OAS).
This project sought to demonstrate the need to change the focus from health care to optimizing
health for patients and their families in the implementation of family visitation in the PACU. The
basis for the implementation of this intervention rested on the Family-Centered Care model of
practice. Pre-implementation and post-implementation surveys were conducted and collected
into two different sets of data. The project result is clear that patient and family satisfaction
increased by implementing family visitations in the PACU.
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Citation
Chen, P (2022). Improving Patient and Family Experience in Level One Post Anesthesia Care Unit [ Doctor of Nursing Project Report, East Carolina University College of Nursing]. The Scholarship.
End citation: (Chen, 2022)
Narrative citation: Chen (2022)