Description | Background: COVID-19 placed extreme stress on the healthcare system, and many left their jobs due to stress and burnout. This issue brought to light the problem of dissatisfaction among Advanced Practice Providers (APPs) and the realization that many intend to quit, possibly leaving institutions short-staffed. Without appropriate support from APPs, institutions can struggle with lower quality of care, impeded workflow, and financial hardships.
Purpose: To determine if initiating a well-being council can help APPs feel valued and respected in their position to increase satisfaction and decrease turnover.
Methods: The project utilized a survey-based questionnaire sent via a secure e-mail system in Likert style and write-in questions. Interventions were implemented after survey dissemination, and a post-project survey was sent out to determine if interventions were successful in increasing satisfaction and intent to stay.
Results: The attempt of a well-being council was appreciated by staff; however, 54% are still considering leaving within the year. Interventions mentioned as satisfiers included a monthly newsletter, recognition of birthday and work anniversaries via gift card, and small tokens of appreciation. Staff was most dissatisfied with the administration and their lack of communication and involvement with providers.
Conclusion: APPs are unhappy in their current work environment, and despite initiating a well-being council, many still plan to leave. Suppose the administration can determine and implement factors that are important to providers. In that case, staff is more likely to be satisfied and stay in their current position. | en_US |