Teaching Workflow Analysis and Lean Thinking via Simulation: A Formative Evaluation
Author
Campbell, Robert James; Gantt, Laura; Congdon, Tamara
Abstract
This article presents the rationale for the design and development of a video simulation used to teach lean thinking and workflow analysis to health services and health information management students enrolled in a course on the management of health information. The discussion includes a description of the design process, a brief history of the use of simulation in healthcare, and an explanation of how video simulation can be used to generate experiential learning environments. Based on the results of a survey given to 75 students as part of a formative evaluation, the video simulation was judged effective because it allowed students to visualize a real-world process (concrete experience), contemplate the scenes depicted in the video along with the concepts presented in class in a risk-free environment (reflection), develop hypotheses about why problems occurred in the workflow process (abstract conceptualization), and develop solutions to redesign a selected process (active experimentation). Originally published Perspectives in Health Information Management, Vol. 6, No. 3, Spring 2009
Date
2009-04
Citation:
APA:
Campbell, Robert James, & Gantt, Laura, & Congdon, Tamara. (April 2009).
Teaching Workflow Analysis and Lean Thinking via Simulation: A Formative Evaluation.
,
(. Retrieved from
http://hdl.handle.net/10342/3241
MLA:
Campbell, Robert James, and Gantt, Laura, and Congdon, Tamara.
"Teaching Workflow Analysis and Lean Thinking via Simulation: A Formative Evaluation". .
. (.),
April 2009.
April 18, 2021.
http://hdl.handle.net/10342/3241.
Chicago:
Campbell, Robert James and Gantt, Laura and Congdon, Tamara,
"Teaching Workflow Analysis and Lean Thinking via Simulation: A Formative Evaluation," , no.
(April 2009),
http://hdl.handle.net/10342/3241 (accessed
April 18, 2021).
AMA:
Campbell, Robert James, Gantt, Laura, Congdon, Tamara.
Teaching Workflow Analysis and Lean Thinking via Simulation: A Formative Evaluation. .
April 2009;
()
. http://hdl.handle.net/10342/3241. Accessed
April 18, 2021.
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Publisher
East Carolina University