Teaching Workflow Analysis and Lean Thinking via Simulation: A Formative Evaluation
Author
Campbell, Robert James; Gantt, Laura, 1957-; Congdon, Tamara
Abstract
This article presents the rationale for the design and development of a video simulation used to teach lean thinking and workflow analysis to health services and health information management students enrolled in a course on the management of health information. The discussion includes a description of the design process, a brief history of the use of simulation in healthcare, and an explanation of how video simulation can be used to generate experiential learning environments. Based on the results of a survey given to 75 students as part of a formative evaluation, the video simulation was judged effective because it allowed students to visualize a real-world process (concrete experience), contemplate the scenes depicted in the video along with the concepts presented in class in a risk-free environment (reflection), develop hypotheses about why problems occurred in the workflow process (abstract conceptualization), and develop solutions to redesign a selected process (active experimentation). Originally published Perspectives in Health Information Management, Vol. 6, No. 3, Spring 2009
Date
2009-04
Citation:
APA:
Campbell, Robert James, & Gantt, Laura, 1957-, & Congdon, Tamara. (April 2009).
Teaching Workflow Analysis and Lean Thinking via Simulation: A Formative Evaluation.
Perspectives in Health Information Management,
6(3),
1-
21. Retrieved from
http://hdl.handle.net/10342/3241
MLA:
Campbell, Robert James, and Gantt, Laura, 1957-, and Congdon, Tamara.
"Teaching Workflow Analysis and Lean Thinking via Simulation: A Formative Evaluation". Perspectives in Health Information Management.
6:3. (1-21),
April 2009.
September 30, 2023.
http://hdl.handle.net/10342/3241.
Chicago:
Campbell, Robert James and Gantt, Laura, 1957- and Congdon, Tamara,
"Teaching Workflow Analysis and Lean Thinking via Simulation: A Formative Evaluation," Perspectives in Health Information Management 6, no.
3 (April 2009),
http://hdl.handle.net/10342/3241 (accessed
September 30, 2023).
AMA:
Campbell, Robert James, Gantt, Laura, 1957-, Congdon, Tamara.
Teaching Workflow Analysis and Lean Thinking via Simulation: A Formative Evaluation. Perspectives in Health Information Management.
April 2009;
6(3):
1-21.
http://hdl.handle.net/10342/3241. Accessed
September 30, 2023.
Collections
Publisher
East Carolina University