Calling All Academic Music Library Reference Desks: A Follow-Up Study
Author
Newcomer, Nara L.; Hursh, David
Abstract
The East Carolina University Music Library established
regularly staffed reference desk service and studied whether the
presence of a reference desk increased patron comfort level in seeking
assistance even when the reference desk was unstaffed. Reference
activity statistics and results from a patron survey indicate that the
reference desk strengthened reference service during hours the desk
was staffed but did not increase patron comfort level at times the desk
was unstaffed. This article presents key components of music library
reference service highlighted by the survey and makes recommendations
for other music libraries considering implementing or continuing
reference desk service.
Date
2008-08-08
Citation:
APA:
Newcomer, Nara L., & Hursh, David. (August 2008).
Calling All Academic Music Library Reference Desks: A Follow-Up Study.
,
(),
-
Up
Study',Music Reference Services Quarterly,11:2,101 — 129. Retrieved from
http://hdl.handle.net/10342/5261
MLA:
Newcomer, Nara L., and Hursh, David.
"Calling All Academic Music Library Reference Desks: A Follow-Up Study". .
. (),
August 2008.
September 23, 2023.
http://hdl.handle.net/10342/5261.
Chicago:
Newcomer, Nara L. and Hursh, David,
"Calling All Academic Music Library Reference Desks: A Follow-Up Study," , no.
(August 2008),
http://hdl.handle.net/10342/5261 (accessed
September 23, 2023).
AMA:
Newcomer, Nara L., Hursh, David.
Calling All Academic Music Library Reference Desks: A Follow-Up Study. .
August 2008;
():
.
http://hdl.handle.net/10342/5261. Accessed
September 23, 2023.
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