Improving Hospital Outcomes Through Implementation of a Triad Model of Case Management
The purpose of this scholarly project was to implement a Triad model of acute care case management. Participants in this project included nurse care managers, social workers and a utilization review specialist on an acute care medical-oncology unit. Acute care organizations are challenged to strategize operational practices for innovative ways to optimize case management services to meet and improve objectives during challenging times in healthcare. An evidence based collaborative care management model was implemented to facilitate optimization of each discipline with the aim to decrease length of stay (LOS), earlier discharge times and improved patient satisfaction. Length of stay decreased each month consecutively during the project with an overall decrease of 23.5% exceeding target. The percentage of patients discharged before noon increased during the first month of the project from 6% to 9% and decreased each consecutive month thereafter for a final reduction of 10.3% of patients discharged before noon; thus, not meeting the target goal of a 5% increase. Patient satisfaction scores related to the three discharge care questions within the “Transitions” global domain of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey increased from 46.3% to 46.8%; however, did not meet target of 2% increase. Implementation of a Triad model of case management successfully improved LOS and patient satisfaction yet did not meet the targeted goals for discharges before noon and patient satisfaction.
Hargrove, Amanda. (July 2020). Improving Hospital Outcomes Through Implementation of a Triad Model of Case Management (DNP Scholarly Project, East Carolina University). Retrieved from the Scholarship. (http://hdl.handle.net/10342/8655.)
Hargrove, Amanda. Improving Hospital Outcomes Through Implementation of a Triad Model of Case Management. DNP Scholarly Project. East Carolina University, July 2020. The Scholarship. http://hdl.handle.net/10342/8655. October 23, 2020.
Hargrove, Amanda, “Improving Hospital Outcomes Through Implementation of a Triad Model of Case Management” (DNP Scholarly Project., East Carolina University, July 2020).
Hargrove, Amanda. Improving Hospital Outcomes Through Implementation of a Triad Model of Case Management [DNP Scholarly Project]. Greenville, NC: East Carolina University; July 2020.
Showing items related by title, author, creator and subject.
WATER'S GONNA RISE : SEA-LEVEL RISE RISK PERCEPTION, COMMUNICATION AND POLICY-MAKING IN NORTH CAROLINA Covi, Michelle P. (East Carolina University, 2014)Sea level rise is threatening coastal areas around the world with the loss of land, damage to personal and public property, ecological impacts, displacement of populations, and exacerbated risk associated with severe storm ...
Paterson, Shona K. (East Carolina University, 2012)Catastrophic, episodic natural disasters such as hurricanes and earthquakes along with slower long-term natural processes such as erosion and sea level rise can have severe effects on the structure and function of human ...
The Value of Maritime Archaeological Heritage : An Exploratory Study of the Cultural Capital of Shipwrecks in the Graveyard of the Atlantic Mires, Calvin H. (East Carolina University, 2014)Off the coast of North Carolina's Outer Banks are the remains of ships spanning hundreds of years of history, architecture, technology, industry, and maritime culture. Potentially more than 2,000 ships have been lost in ...