Assessment of Technical Services Workflow in an Academic Library: A Time-and-Path Study

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dc.contributor.authorBarricella, Lisa Sheetsen_US
dc.contributor.authorDragon, Patricia M.en_US
dc.date.accessioned2008-09-15T13:23:42Zen_US
dc.date.accessioned2009-08-06T20:40:42Zen_US
dc.date.accessioned2011-05-16T19:02:13Z
dc.date.available2008-09-15T13:23:42Zen_US
dc.date.available2009-08-06T20:40:42Zen_US
dc.date.available2011-05-16T19:02:13Z
dc.date.issued2005-09-02en_US
dc.descriptionPatricia Dragon is the Special Collections Cataloger and Principal Cataloger at East Carolina University's Joyner Library. She holds an MILS degree from the University of Michigan. Lisa Sheets Barricella is the Acquisitions Librarian at East Carolina University's Joyner Library. She holds an MLIS from the University of Pittsburgh. Address correspondence to: Patricia Dragon (dragonp@mail.ecu.edu), Cataloging Department, or Lisa Barricella (barricellal@mail.ecu.edu), Acquisitions Department, Joyner Library, East Carolina University, Greenville NC 27858.en_US
dc.description.abstractIn spring 2004, the Technical Services area at East Carolina University's Joyner Library conducted a time-and-path study of materials moving through the area from receipt until they are ready for the shelf. This study represented the first step in an ongoing self-assessment process. Data was gathered using flags placed in materials as they were unpacked. Staff members filled out the flags with the description of each processing task they completed and the date the item left their possession. This article describes the design of the study and gives an analysis of the results, as well as detailing some changes that could improve future studies.en_US
dc.format.extent24 p.en_US
dc.identifier.citationTechnical Services Quarterly; 23:4 p. 1-16en_US
dc.identifier.doi10.1300/J124v23n04_01
dc.identifier.urihttp://hdl.handle.net/10342/1062en_US
dc.language.isoenen_US
dc.publisherEast Carolina Universityen_US
dc.subjectCatalogingen_US
dc.subjectFlagsen_US
dc.subjectTime studyen_US
dc.subjectReengineeringen_US
dc.subjectTechnical servicesen_US
dc.titleAssessment of Technical Services Workflow in an Academic Library: A Time-and-Path Studyen_US
dc.typeArticleen_US
ecu.journal.issue4
ecu.journal.nameTechnical Services Quarterly
ecu.journal.pages1-16
ecu.journal.volume23

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