Giving Patrons What They Want: An Analysis of a Thesis and Dissertation Purchase-on-Demand Project at East Carolina University

Abstract

Joyner Library's Interlibrary Loan Department has been purchasing theses and dissertations that it could neither borrow from other libraries nor find freely available online to fulfill patron requests. Purchased documents are reviewed by Collection Development for possible accession after the patron has finished consulting the works. The background, interlibrary loan process, collection development process, and technical services process are discussed. Summary data and analysis are presented.