Inhouse Call Business Plan

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Authors

Smith, Grant

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East Carolina University

Abstract

InHouse Call is an information directory app that can be used to facilitate smooth communication between medical providers and other staff that are part of the healthcare team by eliminating call transfers within an organization. The application decreases the need for switchboard operators and is continuously updated to provide the most up-to-date information to its users. The key point of value is the efficiency that the app provides. It can be used by any internal hospital employee and saves an average of 59 seconds per call. The app will provide a streamlined, comprehensive database of nursing staff, charge nurses, unit secretaries, case managers, pharmacists, nutritionists, physicians, hospital administration, and other departmental numbers. The key to the app is validating the effectiveness, which will ensure that the hospital employees are happy with the effectiveness of the product. InHouse Call will need to ensure they are monetizing on the apps efficiency and need to maintain communication with the end users to ensure the app is providing the benefits they are seeking.

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