Using QR Codes to Streamline Emergency Service Procceses

Abstract

Persons with communication disabilities experience a true health disparity during emergency situations as their ability to communicate with first responders is limited. It was the goal of this DNP project to help eliminate those disparities through the use of scannable QR codes. Through a partnership with the local fire department, EMS, and a QR code company there was an increase awareness as well as usage of these scannable QR codes which hold crucial information which may improve emergency service processes and the overall health outcomes experienced by those with communication disabilities in the event of an emergency. Secondary to the COVID-19 pandemic, the project was not as successful as originally hoped however successes were still noted.