Leadership Development Supported by Scientific Tools

Abstract

Leadership requires ongoing introspection and analysis as one moves through the various stages of professional growth and development. This paper analyzes various leadership styles with the intent of understanding the impact of leadership on an environment that improves team engagement and patient experience in a very busy ED. Through the use of personality assessment tools, leader development plans were creäted and implemented for a novice manager team utilizing evidence-based leadership tactics. Outcomes improved in the areas of staff turnover, patient experience, and team engagement, validating the project’s intent that leader development is essential in today’s ED environment. As young leaders are brought into leadership roles, professional development is essential to the creation of a healthy practice environment not only for staff retention but also for the patients served.