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    Assessment of Technical Services Workflow in an Academic Library: A Time-and-Path Study

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    Author
    Barricella, Lisa Sheets; Dragon, Patricia
    Abstract
    In spring 2004, the Technical Services area at East Carolina University's Joyner Library conducted a time-and-path study of materials moving through the area from receipt until they are ready for the shelf. This study represented the first step in an ongoing self-assessment process. Data was gathered using flags placed in materials as they were unpacked. Staff members filled out the flags with the description of each processing task they completed and the date the item left their possession. This article describes the design of the study and gives an analysis of the results, as well as detailing some changes that could improve future studies.
    Description
    Patricia Dragon is the Special Collections Cataloger and Principal Cataloger at East Carolina University's Joyner Library. She holds an MILS degree from the University of Michigan. Lisa Sheets Barricella is the Acquisitions Librarian at East Carolina University's Joyner Library. She holds an MLIS from the University of Pittsburgh. Address correspondence to: Patricia Dragon (dragonp@mail.ecu.edu), Cataloging Department, or Lisa Barricella (barricellal@mail.ecu.edu), Acquisitions Department, Joyner Library, East Carolina University, Greenville NC 27858.
    URI
    http://hdl.handle.net/10342/1062
    Subject
     Cataloging; Flags; Time study; Reengineering; Technical services 
    Date
    2005-09-02
    Citation:
    APA:
    Barricella, Lisa Sheets, & Dragon, Patricia. (September 2005). Assessment of Technical Services Workflow in an Academic Library: A Time-and-Path Study. Technical Services Quarterly, (23:4), p.1-16. Retrieved from http://hdl.handle.net/10342/1062

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    MLA:
    Barricella, Lisa Sheets, and Dragon, Patricia. "Assessment of Technical Services Workflow in an Academic Library: A Time-and-Path Study". Technical Services Quarterly. 23:4. (1-16.), September 2005. March 07, 2021. http://hdl.handle.net/10342/1062.
    Chicago:
    Barricella, Lisa Sheets and Dragon, Patricia, "Assessment of Technical Services Workflow in an Academic Library: A Time-and-Path Study," Technical Services Quarterly 23, no. 4 (September 2005), http://hdl.handle.net/10342/1062 (accessed March 07, 2021).
    AMA:
    Barricella, Lisa Sheets, Dragon, Patricia. Assessment of Technical Services Workflow in an Academic Library: A Time-and-Path Study. Technical Services Quarterly. September 2005; 23(4) 1-16. http://hdl.handle.net/10342/1062. Accessed March 07, 2021.
    Collections
    • Joyner Library
    Publisher
    East Carolina University

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