Breaking Barriers in Provider-Patient Relationships : An Analysis of Perceived Intercultural Communication Competence among Nursing Students
Deal, Kelley Paynter
Communication can be particularly challenging for community college nursing students during their labor and delivery clinicals as there is an influx of Latino patients at the local medical facilities due to Migrant and Seasonal Farm Workers (MSFWs) arriving for summer work. As a result, the student nurses provide care for Hispanic women and face particular challenges in provider-patient communication during prenatal outreach as well as labor and delivery care due to language and cultural barriers. The director of nursing at a community college in the Southeastern United States expressed a need for a tool that would assist nursing students to improve their communication with Spanish-speaking patients during labor and delivery clinicals. A website, nursingcomm.blogspot.com, was created to assist second-year nursing students with verbal and nonverbal communication and to provide online communication tools to prepare students for communicating with Latina patients in the clinical setting. The goal of this research is to assess nursing students' levels of intercultural communication competence and to analyze their perceptions of the change, if any, they experience in intercultural communication competence after using the website. Results of this thesis showed evidence that some nursing students' self-perceptions changed after using the website and also that their perceptions of cultural contracts became more co-created. Students demonstrated a higher rate of openness and exhibited the goal of mutually understood communication. Surveys indicated that nursing students using the website more frequently experienced greater improvement in intercultural communication competence than those who used the website less. Implications are offered for future research and nursing student training.
Deal, Kelley Paynter. (January 2014). Breaking Barriers in Provider-Patient Relationships : An Analysis of Perceived Intercultural Communication Competence among Nursing Students (Master's Thesis, East Carolina University). Retrieved from the Scholarship. (http://hdl.handle.net/10342/4668.)
Deal, Kelley Paynter. Breaking Barriers in Provider-Patient Relationships : An Analysis of Perceived Intercultural Communication Competence among Nursing Students. Master's Thesis. East Carolina University, January 2014. The Scholarship. http://hdl.handle.net/10342/4668. May 11, 2021.
Deal, Kelley Paynter, “Breaking Barriers in Provider-Patient Relationships : An Analysis of Perceived Intercultural Communication Competence among Nursing Students” (Master's Thesis., East Carolina University, January 2014).
Deal, Kelley Paynter. Breaking Barriers in Provider-Patient Relationships : An Analysis of Perceived Intercultural Communication Competence among Nursing Students [Master's Thesis]. Greenville, NC: East Carolina University; January 2014.
East Carolina University
Showing items related by title, author, creator and subject.
"SURPRISE! YOU'RE DEAD!" : THE DEEPWATER HORIZON DISASTER AND OPENING STATEMENTS IN THE COURT OF PUBLIC OPINION Welsh, Deborah M. (East Carolina University, 2014)This dissertation explores the ways in which various powerful groups used different genres of opening statements to create and control the version of the reality of a high stakes situation, namely, the April 20, 2010 ...
GENRE FLUIDITY AND WRITING IDENTITY: ACTIVIST WRITERS, QUEER FEMINIST RHETORICS, WORKING FOR SOCIAL AND ECONOMIC JUSTICE Nancy, Ruby (East Carolina University, 8/5/2020)My dissertation proffers genre fluidity as a term to describe the rhetorical acts of shifting across and moving among genre conventions by blending and/or transgressing genre boundaries. Genre fluidity is defined as two ...
Brock, Wendy L. (2015-07-22)Background: A level III Neonatal Intensive Care Unit (NICU) had been dealing with communication issues that appeared to decrease job satisfaction and loss of experienced staff members to other institutions. Poor communication ...