Our Experience with User Experience: Exploring Staffing Configurations to Conduct UX in an Academic Library

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Author
Webb, Kathryn Kavanagh; Rhodes, Tamara; Cook, Eleanor I.; Andresen, Christine; Russell, Roger
Abstract
A research project was undertaken by a university library system to develop a sustainable user experience strategy. A task force was convened to conduct a pilot project with members from both libraries in the system to assess staffing responsibilities, guidelines, processes, and data-gathering procedures. The team tested an electronic resources list common to both libraries. In describing the methods employed by the task force in their research, this article outlines the benefits and drawbacks of staffing configurations to initiate user experience practices in an academic library setting.
Description
This article has been accepted by the Journal of Library Administration on 10/13/2015. This is a preprint copy.
URI
http://hdl.handle.net/10342/5059
Subject
 User experience; UX; Academic libraries; Staffing; Responsibilities; User tests; Usability testing 
Date
2015-10-13
Citation:
APA:
Webb, Kathryn Kavanagh, & Rhodes, Tamara, & Cook, Eleanor I., & Andresen, Christine, & Russell, Roger. (October 2015). Our Experience with User Experience: Exploring Staffing Configurations to Conduct UX in an Academic Library. Journal of Library Administration, (), - . Retrieved from http://hdl.handle.net/10342/5059

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MLA:
Webb, Kathryn Kavanagh, and Rhodes, Tamara, and Cook, Eleanor I., and Andresen, Christine, and Russell, Roger. "Our Experience with User Experience: Exploring Staffing Configurations to Conduct UX in an Academic Library". Journal of Library Administration. . (), October 2015. September 29, 2023. http://hdl.handle.net/10342/5059.
Chicago:
Webb, Kathryn Kavanagh and Rhodes, Tamara and Cook, Eleanor I. and Andresen, Christine and Russell, Roger, "Our Experience with User Experience: Exploring Staffing Configurations to Conduct UX in an Academic Library," Journal of Library Administration , no. (October 2015), http://hdl.handle.net/10342/5059 (accessed September 29, 2023).
AMA:
Webb, Kathryn Kavanagh, Rhodes, Tamara, Cook, Eleanor I., Andresen, Christine, Russell, Roger. Our Experience with User Experience: Exploring Staffing Configurations to Conduct UX in an Academic Library. Journal of Library Administration. October 2015; (): . http://hdl.handle.net/10342/5059. Accessed September 29, 2023.
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