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    Improving Nurse Responsiveness through Advanced Call Bell Implementation & Hourly Rounding

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    Author
    Morgan, Kimberly
    Abstract
    The purpose of this quality improvement project was to determine if patient perceptions of staff responsiveness, as measured by the HCAHPS survey, are impacted by the implementation of an advanced call bell system and competency-based hourly rounding training of Registered Nurses and Unlicensed Assistive Personnel. The use of an advanced call bell system partnered with hourly rounding resulted in universal improvement of the HCAHPS responsiveness scores and overall response times on a surgical oncology and a medical unit. Strengths of this evidence-based quality improvement project include ease of translation to multiple care team members and healthcare environments, as well as ability to tailor competency scenarios to patient-specific populations.
    URI
    http://hdl.handle.net/10342/7392
    Subject
    Evidence-based practice (EBP); responsiveness; HCAHPS; call bell; technology; quality improvement; nursing; purposeful rounding
    Date
    2019-07-03
    Citation:
    APA:
    Morgan, Kimberly. (July 2019). Improving Nurse Responsiveness through Advanced Call Bell Implementation & Hourly Rounding (DNP Scholarly Project, East Carolina University). Retrieved from the Scholarship. (http://hdl.handle.net/10342/7392.)

    Display/Hide MLA, Chicago and APA citation formats.

    MLA:
    Morgan, Kimberly. Improving Nurse Responsiveness through Advanced Call Bell Implementation & Hourly Rounding. DNP Scholarly Project. East Carolina University, July 2019. The Scholarship. http://hdl.handle.net/10342/7392. March 08, 2021.
    Chicago:
    Morgan, Kimberly, “Improving Nurse Responsiveness through Advanced Call Bell Implementation & Hourly Rounding” (DNP Scholarly Project., East Carolina University, July 2019).
    AMA:
    Morgan, Kimberly. Improving Nurse Responsiveness through Advanced Call Bell Implementation & Hourly Rounding [DNP Scholarly Project]. Greenville, NC: East Carolina University; July 2019.
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    • College of Nursing

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