Individual Virtual Competence Across the Generations in a Workforce

Abstract

Many companies have found huge benefits in having work groups who have the flexibility to work from any location at any time by using various tools for virtual communication, also known as virtual teams. The success of a virtual team is dependent on many factors. These factors include computer self-efficacy, remote work self-efficacy, virtual media skill, and virtual social skill, the four components that make up the Individual Virtual Competence construct. These factors also include generational differences that play a role in shaping how a team works. This paper intends to determine how Individual Virtual Competence differs across the different generations in a workforce and the distinguishing factors of these generations that could account for these differences.