Browsing Master's Theses by Author "McAdams, Ellen Elizabeth"
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What's Wrong with a Rumor? Workplace Undermining and Customer-Oriented Outcomes
McAdams, Ellen Elizabeth (East Carolina University, 2023-12-05)The purpose of this study was to examine the customer-oriented outcomes of supervisor and co-worker undermining, specifically, examining the differential impact of supervisor and co-worker undermining on customer- and ...